Help & Support

We're here whenever you need us

Call, email, chat or visit us — 24/7 support across Uganda.

Call
Toll free 24/7
Email
Reply within 24 hours
Chat
Live chat
Bottom right of screen
Visit
49 service centres
Nationwide
FAQ

Frequently asked questions

Dial *185# on MTN or *185*9# on Airtel, or use any partner bank app or authorized vendor. Tokens arrive within seconds.

Service centres

Kampala Central
Rwenzori House, Plot 1 Lumumba Ave
Nakawa
Nakawa Industrial Area, Block 4
Jinja
Main Street, near clock tower
Mbarara
High Street, Plot 22
Gulu
Coronation Road
Mbale
Republic Street, Plot 8