About Us

20 years of powering Uganda's progress

From 250,000 customers in 2005 to 2.37 million today — a story of transformation, investment and impact.

2.37M
Customers
42,466 km
Network length
850M USD
Invested since 2005
49
Service centres

Our Mission

To distribute electricity safely, reliably and affordably to power Uganda's economic growth.

Our Vision

To be a world-class electricity distribution utility, delivering exceptional customer experience.

Our Values

Safety first, integrity, customer focus, innovation, teamwork and social responsibility.

Our Journey

Milestones through the years

1954
Owen Falls Dam commissioned with 180MW capacity
1998
World Bank study concludes sector needs urgent investment
1999
Government implements Structural Adjustment reforms
2005
Umeme is born — concession begins with 250,000 customers
2012
Umeme lists on the Uganda Securities Exchange
2020
Reach 1.5 million connected customers
2024
Recognized by URA as Most Compliant Taxpayer
2025
Serving 2.37 million customers across 49 service centres